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Getting paid

You are paid directly by the shipper, off-platform, by whatever method the two of you agree. DynaCargo doesn’t hold, route or release funds — it records that payment happened and issues the tax invoice.

DynaCargo charges a 5% platform fee on every booking, taken from your side. The shipper pays the agreed price in full; you net the agreed price less 5%. On a ZMW 20,000 load that’s ZMW 1,000, leaving you ZMW 19,000. Price your bids with that in mind — the quote you submit is the gross figure, not what you take home.

The fee is shown on the trip’s Settlement panel alongside the agreed price, so both sides see the same numbers.

There’s no payout schedule, no linked bank account and no payouts ledger to configure. If you’re looking for those, you’re looking for something the platform doesn’t do.

What the platform does do

  1. You deliver and capture proof of delivery. See Deliveries and proof of delivery.
  2. The shipper pays you.
  3. The shipper opens the trip’s Settlement panel and clicks Mark as funded.
  4. With the booking both delivered and funded, settlement releases and a ZRA invoice is generated against it, numbered INV-BKG….
  5. View ZRA invoice on the settlement panel opens it. Until it’s ready you’ll see “Invoice generating…”.

The order of delivery and funding doesn’t matter — a shipper can mark a booking funded before delivery, and settlement then releases the moment proof of delivery lands.

Watching where a booking stands

The Settlement panel on every trip shows the state and tells you what’s happening in plain language:

  • Awaiting payment — the shipper hasn’t confirmed payment yet.
  • Funded — payment confirmed; releasing on delivery.
  • Released — done; the invoice is on its way or already there.
  • Disputed — frozen until an administrator resolves it.

Only the shipper (or an administrator) can mark a booking funded. You can’t do it on their behalf, and neither can support.

If you haven’t been paid

Chase the shipper first — the platform has no lever to pull, since it never held the money. If that goes nowhere, click Raise dispute on the settlement panel, choose Payment issue, and describe what happened. That freezes settlement and puts the booking in front of an administrator, who reviews both sides and records an outcome with a written rationale that you’ll both see.

Invoicing outside a booking

For work that never went through the marketplace, raise a manual invoice — see Creating invoices. That needs a company profile.

Where to find it

  • Settlement — Dashboard → Trips → open the trip.
  • Invoices — Dashboard → Invoices.