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DynaCargo DynaCargo Docs

Notifications

The bell in the header is the reliable channel. Everything else — email, browser push — is a copy of what’s already there.

Channels

  • In-app — the bell. Always on; it can’t be switched off, because it’s the record.
  • Email — to the address on your account.
  • Web push — browser notifications, including when the tab is closed. Off until you enable it on a device.

There is no SMS channel, and there is no DynaCargo mobile app. On iPhone, add DynaCargo to your Home Screen if you want push.

Event types

  • Load matched — a load matches your route, or a carrier route matches your load.
  • Bid received — a new bid, counter-offer or decline on a load.
  • Booking confirmed — you won a load, or your load was awarded.
  • Payment received
  • Trip status updates — including the nudge to rate a completed trip.
  • Disputes
  • Support tickets
  • Product & marketing

Defaults

Sensible out of the box, so most people never touch this:

  • In-app — on for everything.
  • Email — on for everything except Product & marketing.
  • Web push — off everywhere until you enable push on a device, then per-event.

Payment received and Disputes are critical. In-app and email stay on for those whatever you set, and they ignore quiet hours. Money and disputes are things you need to hear about.

Changing them

  1. Go to Account (/account) and find the notification preferences grid.
  2. Toggle Email and Web push per event type. In-app is locked on.
  3. Set quiet hours — a start, an end and a timezone. The default window is 22:00–06:00 Africa/Lusaka.
  4. Save.

To use web push at all, first click Enable on this device under Browser push and accept the browser prompt. The Web push switches stay disabled until you do — each device subscribes separately, so you’ll do this once per browser.

Reading them

Click the bell to open the list. Clicking a notification marks it read and takes you to whatever it’s about — a load, a trip, a dispute thread. Mark all read clears the badge. A new account shows “No notifications yet.”

The bell updates live. You don’t need to refresh.

Messaging

There is no chat between a shipper and a transporter on a load. If you’re waiting for a message thread to appear on a booking, it isn’t coming — negotiate through counter-offers on the bid, and use the phone number on the company profile for anything else.

The threads that do exist are: