Posting a load

A load is a single shipment request. Posting one is how you ask the network to move your cargo.

Before you start

Only consumer (shipper) accounts can post loads. Providers post backloads and route availability instead.
Your email must be confirmed, and you need a paid subscription — an active Free plan doesn’t count. See Company settings.

Where to find it

In the app: Marketplace → Post a load. The wizard lives at /marketplace/post-load and has three steps — Lane, Cargo, Pricing.

Step 1 — Lane

Under Pick a corridor, choose a preset such as Lusaka → Beira. This fills in Pickup and Delivery for you, and shows a Typical rate on this lane hint drawn from the last 90 days of bookings.
Or choose Custom lane… and type your own origin and destination.
Set Pickup date and Delivery date. Both must be in the future, and Next won’t advance until pickup, delivery and both dates are filled.

Pick a corridor preset where you can. Custom lanes are posted and searchable, but they’re never auto-matched against carrier routes — so you lose the match notifications.

Cross-border loads

If origin and destination countries differ, an amber Cross-border load panel appears. Choose Customs handling — I handle customs, Transporter handles customs, or Use a broker — and review the Documents typically required list (SAD500, COMESA Yellow Card, driver passport, vehicle registration, gate pass or weighbridge ticket). Those documents are collected later, on the trip. See Cross-border documents.

Step 2 — Cargo

Load title — at least 5 characters. This is what carriers see first.
Description — loading and offloading detail, site names, anything a driver needs.
Cargo type and Required vehicle — both shape which carriers see the load, and a cargo type is required.
Weight (kg) and Volume (m³) — be accurate; carriers pick a vehicle from these.
Special handling — toggle Temperature controlled, Fragile, High value or Customs in transit.
Cargo photos — up to 5 images.

Step 3 — Pricing

Choose a booking mode:

Open bidding — carriers submit quotes and you choose. Budget (optional) signals what you expect to pay. A Bidding deadline field appears; it accepts 1 hour to 7 days, and defaults to 24 hours if you leave it blank.
Fixed price — you name the rate and the first carrier to accept takes the load. The price is required; without it you’ll see “Enter a fixed price greater than 0.” under the field.

Set a Priority, review the summary, then click Post load. You’ll get a “Load posted” toast and land back on the marketplace with your load card showing.

Drafts

The wizard autosaves as you go. Leave and come back and you’ll see “Draft restored — We kept your unfinished load.” with your corridor, photos and handling toggles intact. Posting clears the draft, so the next load starts clean.

What happens next

Carriers with a matching open route get a “A new load matches your route” notification, and bids arrive on the load detail page. See Reviewing bids and awarding.