Notification preferences

See Notifications for what each event type means. This page is about the settings themselves.

Where to find it

In the app: Account (/account), in the notification preferences section.

The grid

Rows are event types — Load matched, Bid received, Booking confirmed, Payment received, Trip status updates, Disputes, Support tickets, Product & marketing.

Columns are the three channels: In-app, Email and Web push. There is no SMS channel.

Toggle any switch and save. Some switches are locked:

In-app is always on. It’s the reliable channel and the record of what you were told.
Email is locked on for Payment received and Disputes. Those are critical events you can’t opt out of.
Web push stays disabled until you enable browser push on the device.

Defaults

You may not need to touch this page at all:

In-app — on for everything.
Email — on for everything except Product & marketing.
Web push — off until you turn it on per device, then off per event until you toggle it.

Enabling browser push

Under Browser push, click Enable on this device and accept the browser’s permission prompt. Only then do the Web push switches become usable.

Each browser subscribes separately, so do this once per device. Disable removes the subscription for that device.

If the section says push isn’t configured, or your browser doesn’t support it, you’ll keep getting email and in-app alerts as normal. On iPhone, add DynaCargo to your Home Screen first — that’s what makes push available.

Quiet hours

Set a Start, an End and a Timezone. The default window is 22:00 to 06:00, Africa/Lusaka.

Payment received and Disputes ignore quiet hours. Everything else waits.